From time to time, we all say things that we don’t really mean, don’t we? Not that any of us lie intentionally, but our conviction behind what we say can sometimes be tested. As a sales leader, I get to converse with customers, prospects, employees, peers, superiors and competitors. That’s kind of neat I think. I’ve heard it all. Not really, every time that is said, something new always comes along!
Just listen:
10. “Your prices are 30% higher than your competitors.” (Really?)
9. “I make the decisions here. You can communicate through me.” (The buck only stopped at Harry Truman from my experience.)
8. “I’m waiting for signatures on the contract.” (I hate that word “wait” – see earlier post. While it’s true the sales exec might be waiting, it’s not true that the contracts will come back signed!)
7. “These changes will be good for you!” (I’ve been on both sides of this one. Sometimes but not always true – it depends on the changes and it depends on you!)
6. “Trust me!” (If you have to ask for it, it means you haven’t earned it.)
5. “There are no right or wrong answers to these questions.” (Then why are you asking them?)
4. “We’ll get back to you by the end of the week.” (This is less than a half truth and more than a half lie, more than 50% of the time it never happens!)
3. “These leads are no good.” (Ok, you know what comes next….)
2. “Sales can’t convert on our leads.” (Ugh.)
And finally, “half-truth” number one…..drum roll please!
1. “We’re from headquarters and we are here to help.” (Oh-oh, run!)
Tell us what “half-truth’s” are your favorites!
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