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This is a blog dedicated to the art and science of selling. How many of us grew up planning a career in sales? How many college class catalogs have a course called "Sales 101"? (Please don't confuse sales with marketing in the course catalogs.) How much study have we given to this rewarding profession?



Facts are, the overwhelming majority of sales people "fell" into sales. Unless we work for a larger company with professional development budgets, most of us have never had formal training in the profession. And let's face it, most sales people simply "wing it" on the sales call. None of this is good for our success or profession.



This blog looks to promote more art and science into the profession of sales so that your results, either as an individual contributor or as a sales leader, become better, more predictable and sustainable. Many years of b2b sales experience and management experience give me a vast reservoir of sales and leadership wisdom to share with you. I am glad you came and I hope you contribute.

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Friday, January 22, 2010

Finding a Coach

Tough work, finding the coach while prospecting. No doubt about it. Where do you start? How would you ever know?

No magic answers, but I have one suggestion. If you're a b2b entity engaged in complex sales situations, i.e. multiple decision-makers where a coach is absolutely required hire a "coach finder"! The "coach finder", also known as appointment-generator or lead-qualifier, does the heavy lifting required to gain interest, build a relationship AND survey the decision-making landscape for a potential coach before setting the appointment. Appointment setting efforts that employ a specific role to do so often fail because the appointment-setter does not satisfy all three of these requirements:

1. Gain interest
2. Build a relationship
3. Survey the decision-making landscape for a coach

Once this is accomplished, your highly paid outside sales resource will have a much shorter sales cycle and will be employed where most effective. In a recent assignment, I employed this model to improve my pipeline and results by 30%. Try it!

Finding the coach while engaged with the client is much easier. Get face to face with ALL of the stakeholders - don't settle for one-on-one meetings. You want to meet with everyone! "Why?", asks the gate-keeper? Because unless you meet with all the stakeholders, you won't gain all of the requirements and the proposed solution will be less effective and the client will have over-paid. Works almost every time.

Now that you are in front of each stakeholder, watch their verbal language, body language and interaction with one another. You'll see clearly who the lead decision-maker is, who has influence with him/her and where you can build a relationship. Bring your manager with you on this all-important call. Two sets of eyes watching the prospect will always yield better results.

Sorry to throw another football analogy out there, but ever notice that coaches who have little influence with their ownership seldom win? They were never coaches to begin with. Make sure you find the right coach!!

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