I hate that word "wait" or the phrase "I am waiting...." around a pipeline conversation.
Ever think about it? What kind of successful sales pro elects to "wait" on any deal?! We are sales people because we love control.....control over our day, our earnings and the deal! If we are "waiting" (it even hurts to write the word), we are not in control. But listen carefully to pipeline conversations around you, and to your own inner voice about what it will take to advance the deal. You'll hear THAT word all of the time. If I let myself use THAT word, I know that I am failing myself and/or my team. If my sales person or manager is using it, the conversation doesn't end until we can replace THAT word, with concrete next steps to take control back.
When your coach is telling you, "I am waiting on.........." what can you do to take back control from the prospect's "internal review process"? Check in tomorrow and I'll have some suggestions. I hope I get some from you!
Monday, January 18, 2010
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